Play for fun, not out of stress. kakiya believes gaming should be a healthy part of your entertainment — never a source of problems. We are with you every step of the way.
If gaming feels like a problem, contact kakiya Support right away.
Responsible gaming means keeping gaming a controlled, mindful, and entertaining activity — where you decide when to play, how long to play, and how much BDT to spend. kakiya believes every player should have full control over their own life.
Online gaming can be a lot of fun, but for some people it can gradually turn into an addiction — especially when someone keeps playing to chase losses, or starts lying about their gaming habits. These are clear warning signs. kakiya takes these issues very seriously and is committed to maintaining a responsible gaming environment.
Gaming is never the answer to financial trouble, stress, or loneliness. kakiya encourages you to keep gaming as a small part of your entertainment — not the center of your life.
Responsible gambling at kakiya is not just a policy — it is the foundation of how we design every feature. We want you to stay happy and healthy.
People often do not realize when their gaming habits are getting out of control. Watch out for the following signs.
If you notice three or more of the above signs in yourself, do not wait — reach out to the kakiya Support team. We do not judge; we just help.
Kakiya offers a range of powerful tools to help you stay in control of your gaming. They are entirely optional, but highly effective.
Set a maximum deposit amount — daily, weekly, or monthly. Once the limit is in place, no additional deposits can be made within that period.
Set a maximum session length before you start playing. Once the time is up, kakiya will automatically log you out.
Set the maximum amount of BDT you're willing to lose within a given period. Once you reach that limit, your session will end automatically.
If you need a break for a while, you can temporarily suspend your account for anywhere between 24 hours and 6 weeks.
If you need a longer break, you can self-exclude for anywhere between 6 months and 5 years. Your account will be completely inactive during this period.
After a set period, a notification will appear on your screen showing how long you've been playing and how much BDT you've spent.
These tools can be easily activated from the "Responsible Gaming" section in your account settings. Increasing a limit is not instant — a 7-day waiting period applies for your own protection.
Responsible gaming isn't about quitting altogether — it's about keeping gaming a small, controlled source of enjoyment in your life. Following the habits below will help make sure gaming stays fun.
Before you start playing, decide on a maximum amount in BDT you are willing to spend that day. Once that amount is gone, stop — no exceptions.
Avoid long uninterrupted gaming sessions. Take a short break every hour — get up, drink some water, stretch your legs.
Avoid gaming when you're feeling angry, sad, frustrated, or stressed. Your judgment is impaired in those moments, which increases the risk of overspending.
Winning and losing are both part of the game. Chasing losses by playing more never leads to a solution.
Spend time with family, catch up with friends, and explore other hobbies. Gaming should never be your only source of enjoyment in life.
Answer the following questions honestly. If most of your answers are "yes," it may be time to reconsider your gaming habits.
Are you spending more time or money on gaming than you planned?
After a loss, do you feel like playing just a little more will win your money back?
Have you tried to cut back on gaming but been unable to?
Have family or friends expressed concern about your gaming?
Have you continued gaming even when it was affecting your work, studies, or relationships?
Have you borrowed money or sold anything to cover your gaming expenses?
If you answered "yes" to three or more questions, please contact kakiya Support or use the self-exclusion tool. Asking for help is not a weakness — it takes real courage.
Kakiya does not serve anyone under 18, no exceptions. Age is verified at registration, and ID may be requested when needed. That said, parents also have a role to play.
You are not alone. Gaming addiction is a recognized condition, and with the right support, recovery is possible. kakiya is always ready to help.
Our responsible gaming specialists are available via 24/7 live chat to listen and support you. No judgment — just help.
Email us for confidential support: [email protected] — You'll receive a response within 3 business days.
You can activate self-exclusion at any time from your account settings. It takes effect immediately.
Talk to someone you trust. Their support is your most powerful tool — don't hesitate to use it.
Kakiya is more than a gaming platform — we invest in your wellbeing and safety.
The RTP (Return to Player) for every game on kakiya is clearly displayed. Play informed, never in the dark.
Your personal and financial data is protected with the highest level of encryption. kakiya never sells your information to third parties.
Kakiya is a licensed and regulated platform. We strictly comply with international gaming regulations.
Every account goes through a KYC verification process, which protects all users from underage access and fraudulent accounts.
You can view your full gaming history, win/loss records, and spending summary at any time.
Kakiya is committed to building a positive, inclusive gaming community where everyone feels safe and respected.
Sign up at kakiya and enjoy a safer gaming experience with our suite of protection tools. We are here for you — in the game and whenever you need us.